Ep. 91 - Organizational Behavior for Law Firms: Stop Confusing Activity with Results in Your Law Firm

Did you know most law firm owners confuse activity with results? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry explore organizational behavior for law firms, and why you should stop confusing activity with results in your law firm. Hear the difference between working on it vs. getting it done, how to define clear performance standards as a law firm owner, how to build repeatable processes for your law firm, how to create the right types of feedback loops, and how to set the KPIs that truly measure results. You’ll also learn that Marc was not an English major.

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