Successful Barrister
Welcome to the one and only podcast that's more thrilling than a last-minute court adjournment, 'The Successful Barrister! The podcast discusses marketing, management, and life skills for lawyers, which probably won't get you disbarred.
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32
March 4, 2025
Ep. 32 - Hiring, Firing, and Inspiring: Be a Great Boss
Do you think you’re a great boss? Most of us do, but being a great boss is deceptively difficult and takes practice. Today, Marc and Diana discuss the appropriately titled How to Be a Great Boss by Gino Wickman and René Boer. They dive into the appropriate balance of friendliness and detachment from your employees, the key areas where bosses often fail, and how your workplace compares to a bus. For detailed show notes, navigate using the time stamps below: [2:28] Today’s episode is about how t
30
Feb. 18, 2025
Ep. 30 - How to Keep Your Top Talent
In today’s episode of the Successful Barrister, Marc and Diana discuss the Stay Interview, a concept introduced by Richard P. Finnegan. The idea of a stay interview is simple – companies conduct exit interviews to understand why employees are leaving, but if they had that information before they left, they could have prevented that turnover. Marc and Diana explain the questions Finnegan coined, and how Marc Whitehead & Associates handles its version of stay interviews. For detailed show notes,
28
Feb. 4, 2025
Ep. 28 - AI Adoption: Future-Proof Your Firm
Is your firm afraid of AI? Or are you one of the many of firms who have adopted it? While AI has a mixed reputation in the legal industry, it can be extremely useful when applied responsibly. In today’s episode, Marc and Diana discuss their firm’s adoption of AI and advise listeners on how they can adopt artificial intelligence responsibly. For detailed show notes, navigate using the time stamps below: [1:17] Today’s episode is about the latest CLIO trends report, which was published at the en
Recent Episodes
111
Sept. 21, 2026
Ep. 111 - Why We're Not Building Our Own AI Agent for Our Law Firm…Yet
Do you want to be a software company? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry share why they’re not building their own AI agent for their law firm…yet. Hear whether to build your own AI agent for your law firm or outsource it, what the team at Marc Whitehead & Associates is doing with AI today, what AI has to do with the purpose of your law firm, what the future of AI technology will look like, and how to train Claude t
110
Sept. 14, 2026
Ep. 110 - You Asked, We Answered (Part 2): Successful Barrister Listener Questions for Marc Whitehead
Did you know our listeners ask the smartest questions? That’s the smartest thing Marc’s ever said. In this special Part 2 episode of the Successful Barrister, Marc Whitehead & Diana Berry continue to answer your listener questions. Hear why AI can’t make legal decisions, how to keep your youthful hunger as a lawyer, the most toxic thing for the culture of a law firm, the question that scared Diana the most, and what Marc would be doing if he sold his law firm. Meet us in Machu Picchu? Learn mor
109
Sept. 7, 2026
Ep. 109 - You Asked, We Answered (Part 1): Successful Barrister Listener Questions for Marc Whitehead
Did you know the secret’s not in the answer, it’s in the question? That’s the dumbest thing Marc’s ever said. In this special Part 1 episode of the Successful Barrister, Marc Whitehead & Diana Berry answer your listener questions. Hear the type of clients you should never work with in your law firm, the biggest lie lawyers tell themselves, how to find your purpose as a law firm, why travel & conference budgets are a worthwhile perk for your law firm team, and how to tell when a law firm employee
108
Aug. 31, 2026
Ep. 108 - What Should You Look for in a COO for Your Law Firm? The Best DiSC Profile for a Chief Operating Officer
Did you know Marc’s more important than Diana is? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry continue their COO talks by sharing what you should look for in a Chief Operating Officer for your law firm. Hear the DiSC profile that makes the best COO for your law firm, the most important thing to look for in a COO candidate, why you need to know yourself before hiring your COO, the non-negotiables when it comes to hiring a CO
107
Aug. 24, 2026
Ep. 107 - When Should You Hire a COO for Your Law Firm? How to Know Your Law Firm Is Ready for a Chief Operating Officer
Why the heck did Marc hire Diana anyway? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry reveal when to hire a COO (Chief Operating Officer) for your law firm. Hear why your law firm needs a COO, what a COO should own in a law firm, how to designate authority to your COO, Diana’s rules of thumb on when to hire a COO for your law firm, and the COO’s value when it comes to systems & processes. Marc’s on the mend. Send us your hig
106
Aug. 17, 2026
Ep. 106 - Improving Your Law Firm Client Experience for More Client Referrals: Findings from Case Status Legal CX Report 2026
Did you know winning for your client isn’t enough to get them to refer you? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry share how to improve your law firm client experience for more client referrals, based on findings from the Case Status Legal CX Report 2026. Hear how to stop losing referrals for your law firm, why winning cases isn’t enough to earn client referrals, the real reason law firm clients refer, how to nail the
