Marc Whitehead & Diana Berry join the Successful Barrister to talk providing unreasonable hospitality to grow your law firm.
Did you know unreasonable hospitality can be a competitive advantage in your law firm? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry share how to offer Unreasonable Hospitality for the benefit of your law firm, inspired by the bestselling book by Will Guidara. Hear how hiring shapes the culture of your law firm, why unreasonable hospitality is not hard or expensive to provide, why you should let your team members lead more meetings, how to commit to one hospitality improvement for the year, and how to get your team to abide by your nonnegotiables. Tune into this episode before Marc whines more about pickleball or that Holiday Inn Express last night.
Learn more about the Successful Barrister, Marc Whitehead & Associates, and contact Marc Whitehead:
https://www.successfulbarrister.com/
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Email Marc@MarcWhitehead.com
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This is Episode 69 of Successful Barrister. Welcome to the one and only podcast that's more thrilling than a last-minute court adjournment, the Successful Barrister! The podcast discusses marketing, management, and life skills for lawyers, which probably won't get you disbarred.
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