Ep. 89 - Why Every Law Firm Needs a Client Relations Department

Did you know a client relations department is more important than AI? That’s the dumbest thing Marc’s ever said. In this episode of the Successful Barrister, Marc Whitehead & Diana Berry explore why every law firm needs a client relations department. Hear how they built a client relations department from the ground up, why client issues grow as your law firm grows, what to look for when hiring for your client relations department, how client relations ties directly to marketing, and how to build more trust for your law firm through your client relations department. Catch Marc & Diana in the broadcast booth during the next Astros homestand!

Check out the Chenoweth Law Group Client Communication Policy.

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